Shipping & Delivery
- SHIPPING & DELIVERY POLICY
All items are made to order and go through a 10 step process (Drawing, Carving, painting etc.) before being ready for dispatch.
Generally acrylic items are processed and ready to be shipped within 15 to 20 working days (excluding weekends and holidays) from the date of order which comes to a month approx. There can be further delays as it is beyond our control and our team will try our best to keep you posted about it. For customized items the processing time is 60-90 working days (excluding weekends and holidays). Lamps/Wooden Items/Mirrors will take a minimum of 65-90 business days excluding weekends and holidays. Lockdown Days, Weekends & Holidays are not counted as business days.
- ORDER STATUS & TRACKING.
Once the items are shipped we will share the tracking number with you with the help of which you can track the status online.
The delivery time may vary depending on the location. Items once shipped are beyond our control, however we may follow up with the shipping partner if there is any delay.
There can be further delays due to lockdown or due to the ongoing situation of pandemic. During the pandemic we cannot commit on a specific date or time for shipping/delivery.